strata_faqs
Address:
Whereis.Com.Au
Shop 3/ 10-12 Railway Street
Liverpool NSW 2170
Post: PO Box 142 Liverpool BC 1871
DX: 5011 Liverpool
Phone: (02) 9600 7000
Fax: (02) 9600 7748
Email: enquiries@allsuburbsstrata.com.au

If I move do I need to tell my strata manager?
Yes. Under the Strata Schemes Management Act 1996 (section 119) you must provide the managing agent with a current Australian Address for service of Notice. This must be done in writing and sent to our office in order to maintain your strata roll.

If my unit is for investment purposes do I need to tell my strata manager?
Yes, in fact you are legally required to give notice of tenants’ names and rental agent details.

Do my strata managers need the details of my rental agents and tenants?
Yes. If there is an urgent repair or emergency in which access to your unit is needed it may be necessary to contact the agent or tenants to get in to the unit to fix the problem.

What do I do if I’m not receiving my levy notices and meeting notices?
Contact your strata managing agent as soon as you notice that you re not receiving your mail. You will want to ensure that you minimise any interest on your outstanding levies and you don’t want to miss any of the meetings.

What happens if I don’t pay my levies?
A levy if unpaid after 30 days after its due date accrues interest on a daily basis at a rate of 10% p.a simple interest. The Owners Corporation has the right to recover any unpaid arrears through a debt collection agency. All costs involved in recovering the debt is payable by the owner who is in arrears.

If I want to renovate my unit, do I have to tell strata?
Yes. Under the current legislation and by-laws you must notify the Owners Corporation, in writing, before commencing any renovations to the lot. Some renovations also require the permission of the Owners Corporation so it is best to contact your strata manager before arranging any works.